Designing a professional web-site is at best
a job half-done - unless it is able to attract customers and bring
business. Web-sites are not merely for image enhancement - but also
a marketing tool that attract customers and bring business. The
least a web-site can do is to return the money invested in its creation.
To make a web-site work for your business - you must promote it
among target audience so that potential customers can locate it
conveniently and find it useful as well as easy to navigate. Many
exporters make the mistake of investing total budget in web-design
and leave nothing for promotion.
Your web-site, however good-looking and useful it may be, is not
going to attract customers unless you work for it consciously. You
must have a plan for promotion - and budget as well ! If necessary,
cut down on some fancy Flash gimmicks and invest that money in web-site
promotion.
Developing Plan for Web-Site Promotion
To develop promotion plan for a web-site - one
first needs to identify all possible sources from where visitors
may come. The core of the promotion plan is to prioritize and maximize
traffic from each of these sources.
There are essentially 6 sources of traffic to a web-site
- Direct Visitors : Those who type in your domain name
and go directly to your site. Off-line advertising, word of
mouth, viral marketing etc. are main drivers for this kind of
web-site traffic.
- Search Engine : Those who search for your name, product
or service in a popular search engine and land-up at your web-site.
This is going to be the most popular and major route, web-site
visitors are likely to take.
- Directories/Yellowpages : Those who find your company
and consequently web-site from Web-based Yellowpages such as
alibaba.com, vanik.com, infobanc.com, infospace.com etc. Vertical,
subject oriented yellowpages (such as vanik.com, infobanc.com)
are becoming increasingly popular than generalized ones like
infospace.com.
This channel usually sends high quality, serious visitors who
has the potential to become customers in near future. Seriousness
of the visitor is visible from the effort he/she has demonstrated
in reaching your web-site by first identifying a suitable subject
oriented directory/yellowpage and then locating your company
from it.
- Banner/Advertisements : Those who reach your web-site
by clicking paid banner or classified advertisement in another
web-site or search engine. This is an easy but costly way of
attracting visitors. However, it could be very effective if
proper care is taken to place banner/classifieds in strategically
important places.
- Link Exchange: Those visitors who find your web-site
while surfing through another web-site of similar content. This
is an inexpensive way of bringing visitors that has the added
advantage of increasing Google Pagerank.
- Target e-Mail Visitors : Those who click through to
your site from an e-mail. Success of this source depends a great
deal on quality of your e-mail distribution list. If your mailing
list has people who are truly interested in your product and
service or in the information you are sharing - it may bring
high quality visitors.
However, if you play on quantity and resort to spamming in the
belief that even if a small section of the millions or thousands
from your mailing list respond, it will bring windfall - you
are surely heading for disaster. E-mails collected from dubious
means such as purchase, harvesting etc. do not help in bringing
customers - if anything it invites wrath of anti-spam groups
and authorities.
Conclusion
If you have a web-site - you should also have
a plan to promote it. Web-site promotion plan should consider all
sources of traffic, prioritize them as per available resources and
present a step by step action plan. A good plan should set targets
and deadlines as well as monitoring process.
Happy and Productive Surfing
Dr. Amit K Chatterjee
Related Links:
Source: FAIDA
- Newsletter on Business Opportunties from India and Abroad
Vol: 6, Issue 15
; October 21' 2005
Author :
Dr. Amit K. Chatterjee
(Amit worked in blue-chip Indian and MNCs for 15 years in various
capacities like Research and Information Analysis, Market Development,
MIS, R&D Information Systems etc. before starting his e-commerce
venture in 1997. The views expressed in this columns are of
his own. He may be reached at amit@infobanc.com
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