The Internet offers a global marketplace for sellers and buyers
from every corner of the globe. Inexpensive, fast and convenient
- these are few of the qualities that has made Internet so popular
among business community in such a short span of time. It offers
a level playing field for all business - irrespective of size and
location.
Unfortunately the anonymous nature of Internet - bedrock of a free
and fair global communication medium - has been abused by scamsters
and con artists to defraud at global scale. Crooks also recognize
the potentials of cyberspace. So, we see same scams that have been
conducted by mail and phone on the World Wide Web and in email.
Without prior knowledge about these scamsters and how they operate
- it is hard to tell the difference between genuine online sellers
and criminals who use the Internet to rob people.
This article discusses common business related frauds and abuses
as also how to protect yourself from such cyberfrauds.
We have identified following frauds and abuses that commonly take
place in e-business transactions. It should be noted that the borderline
between abuse and scam is rather thin in cyberspace, one should
exercise proper caution as there's hardly any regulatory body that
can punish these scamsters.
-
Sample Chor ('Chor' is a Hindi
word - meaning thief)
-
False promise leaves manufacturer bankrupt
-
L/C fitted with limpet mine
-
Part Payment Scam
-
Bank colluding with Fraudster
-
Illegal immigrant disguising as buyer
-
Switching identity
-
Abusing Payment Clause to delay payment
-
Switching identity
-
Fax Fraud
-
Loan Scams
-
Internet Hoax
-
Nigerian 419 Money Offer Scam
-
Nigerian Scamsters in the disguise of buyer
-
Non-existent Internet Services
-
Nigerian Oil Import Fraud
Sample Chor - Common Internet Abuse
Samples and catalogs are very important for buyers in selecting
new supplier/product. It is quite unlikely that a major order will
materialise without the buyer checking samples or meeting seller
in person. However, sellers can not send samples to every inquirer
- as there are many unscrupulous traders as also fraudsters who
collect sample for exerting pressure on existing supplier or simply
making money. As I said - the borderline between abuse and scam
in cyberspace is rather thin in most cases.
How to distinguish between genuine buyer requesting sample and a
habitual sample pincher ? ('Chor' is a Hindi word - meaning thief).
Like most things in life - there is no short cut or surefire solution
- careful observation, prior knowledge of similar scams and exercising
caution can help you protect yourself from most scamsters. Its like
driving car - while there is no guarantee that accidents never happen
- one can cut down significant risk factor by following traffic
rules.
Here are a few tips :
-
Sample is part of a business transaction - a serious
buyer usually negotiates on all business terms like payment
method, delivery, quality etc. alongwith sample. On the other
hand - the negotiation of most sample chors start and end with
sample. So, exercise caution if you sense undue haste in request
for sample.
-
A serious buyer knows what he or she wants or is
pretty near to it. Overseas retail shop owners may sometimes
lack clarity in describing exact look or specification of a
product - however they are specific about their requirements,
order quantity, nature of their clientele etc. Close examination
of articulation of interest provides clue to the actual intent
of inquirer. However, the articulation of a non-English speaking
person can not be ideal and one has to factor this in the evaluation.
-
When an unknown buyer requests samples while hinting
at a large order, it is always wise to request at least a nominal
payment for the samples or at least the mailing cost.
-
Ask for Buyer's Federal Express Account number
(so that courier cost is on buyer's account). Fed-Ex in India
offers the service where you can send sample at buyer's expense,
the buyer should have a Fed-Ex account. Regular buyers usually
maintain account with one or more international courier companies
like Fed-Ex, DHL, UPS etc.
My experience is that, serious buyers usually do not mind paying
courier expense. Remember, courier cost is usually many times than
sample cost and anybody who is ready to pay that should be very
serious.
A note of caution - please exercise discretion if you are asking
handsome advance payment. Asking advance payment for sample is not
same as asking Fed-Ex account number. Even serious buyers may not
like to pay an unknown seller in advance. Put yourself in buyer's
shoe and ask yourself if you would do what you are suggesting others.
International business is full of risks (and comensurate gain) -
you should learn to cope with it. Overdose of caution may kill an
otherwise lucrative contract.
Happy Surfing
Dr. Amit K Chatterjee
Related Links:
Source: FAIDA
- Newsletter on Business Opportunties from India and Abroad
Vol: 4, Issue 16
; Dec 16' 2003
Author :
Dr. Amit K. Chatterjee
(Amit worked in blue-chip Indian and MNCs for 15 years in various
capacities like Research and Information Analysis, Market Development,
MIS, R&D Information Systems etc. before starting his e-commerce
venture in 1997. The views expressed in this columns are of
his own. He may be reached at amit@infobanc.com
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